Contact

FOR SUPPORT- YOU MUST BE THE REGISTERED OWNER OF THE LICENSE TO OBTAIN SUPPORT OR WE NEED A MESSAGE FROM THE LICENSEE AUTHORIZING YOU AS THE SUPPORT CONTACT PERSON OR YOU WILL NOT RECEIVE SUPPORT

TO REGISTER THE LICENSE YOU MUST BE THE LICENSE OWNER AND THE REQUEST MUST BE FROM YOUR EMAIL ADDRESS OR IT WILL BE MARKED AS A SPAM OR PHISHING ATTEMPT

ALL SUPPORT IS VIA E-MAIL

TELEPHONE CALLS TO SUPPORT

IF YOU CALL AND LEAVE A MESSAGE ON THE SUPPORT TELEPHONE LINE, IT MAY TAKE SEVERAL DAYS TO REPLY, WE DO NOT REPLY DURING THE WEEK, THE PHONE IS NOT MONITORED. VOICE MESSAGES ARE EMAILED TO SUPPORT EVERY COUPLE DAYS... LEAVE AN EVENING OR WEEKEND PHONE NUMBER AND WE WILL TRY TO CALL BACK AS SOON AS POSSIBLE.

USE EMAIL IF THE MATTER IS URGENT

Note: Some future products will only be available this way. Premium versions of our software may only be available from the Pocketfleet Website. this will ensure the lowest price possible to the customer. Software available through software distribution companies will be priced according to the channel they are available on.

When you buy direct, you get a huge discount because we don't have to pay a third party for the distribution. Think of it as a Factory Outlet Store...

Pocketfleet Software now available with Dearborn Adapters

Dearborn Adapters provide better connectivity, more protocols and USB without an adapter. Our previous Adapter only supported J1708 or J1939, with the added protocols and soon to be introduced 500k baud J1939, we needed an adapter choice that is both rugged and versatile, The Dearborn Adapters fit the bill. Dearborn has been a respected supplier of diagnostic hardware for many years and has the type of reliability we need to both reduce support issues and increase customer satisfaction.

Last Update:13/06/2012